Who is True Link?

True Link Financial, Inc. is a financial services provider that powers the STABLE Visa® Card features and services. STABLE Account partnered with True Link to give cardholders access to custom features and controls. Cardholders have the option to set up restrictions on certain spending categories —...

Who owns the account?

The beneficiary is the only owner of the account.

Why do I have to go to a different website to manage the card?

Even though your prepaid card can only be pre-loaded with funds from your STABLE account, it is not linked directly to your funds. True Link and Sunrise Banks N.A. issue and manage the card and allow you to add your funds to the card from your STABLE account. 

Will a credit check be performed when I apply for the card?

No, a credit check is not required to open an STABLE Visa® Card. However, the federal government does require True Link to verify the identity of each cardholder who opens a Card Account. When a Card account is opened, True Link will ask for the following information to attempt to verify the...

Will having a STABLE account through WVABLE make me ineligible for Medicaid?

Withdrawal Form

WVABLE Flyer

WVABLE Flyer (Espanol)